PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

UK Customers

1. Acceptance of our Conditions of Use (UK & International Customers)
We are Khia London Ltd (trading as Khia London) of 470 Greens Lane, London, N13 5PA and any reference to ‘’we’’ or ‘’us’’ or ‘’our’’ shall be construed accordingly. We own and operate this website. Our company registration number is 13059189.

The term ‘you’ refers to the user or viewer of our website.

We reserve, at our absolute discretion the right to vary these Conditions of Use and any other policies upon which the site is to be used. As such, we suggest that you consult our site periodically as we reserve the right to update this policy at any given time. Please note however, that your use of the site will be deemed to mean that you have accepted whatever Condition of Use prevail at the time as such usage of the website is implying that you accept the basis upon which we want our website used.

Registration
To register with khialondon.com you must be over 18 years of age and you must ensure that the details you have provided are fact and complete at the time of registration.

Conditions of Use
The contents of this website are intended for the sole purpose of promoting and selling our products and services.
All website design, the Khia London trade mark, graphics, text and any such material or computer programs related to the website are owned by ourselves and thus cannot be used for any other purpose (other than for personal or non-commercial use and only then, provided you do not modify, obscure or delete such graphic, materials or text). The misuse of our logo, will breach the Copyright Infringement laws.
Please note that when using the Khia London website we will do our utmost to ensure that all personal information be kept private and confidential and at no point will Khia London willingly share this information with any third parties.
Any Terms and Conditions concerning the use of this website will be governed by the laws of England and any dispute concerning use of this website will be determined by the Courts of England.
Whilst we take all the necessary steps to exclude viruses from this website, we may not be able to guarantee that such attempts will be successful and therefore will not accept liability for such viruses. We recommend that you take all the safeguards necessary before downloading information from our website or any other website.

Products
Please note that although we have taken all possible steps to ensure that the product images are representative of the product as best as possible, colours may vary according to settings on your screen and therefore can only be an approximation of the actual product. Please note that colour variations may occur between different batches and/or rolls of fabric used.

Extent of Liability
We make every effort to ensure that goods advertised for sale on the website are described accurately. However, the descriptions of goods on the website do not form part of the contract between you and us. They are designed to represent a general idea of the goods. You should ensure that the goods which you are purchasing from us are suitable for your intended purpose. We do not give any warranty that the goods, which you purchase from us, are suitable for your intended purpose.
We will not be liable to you for any loss or damage which you suffer as a result of any breach by us of this contract, including, but not limited to, consequential loss to you and/or loss or damage to the property of third parties. In any event, our liability to you arising directly from our negligence will not exceed the invoice value of the Goods. Nothing in this clause will limit our liability for death or personal injury resulting from our negligence. This clause does not affect your statutory rights.
We make every effort to ensure that this Website is free from viruses or defects. However, we cannot guarantee that your use of this Website or any website accessible through it will not cause damage to your computer. It is your responsibility to provide adequate protection for your equipment which you use to access this Website. We will not be liable to you or to anyone else for any loss or damage which may be caused to any equipment arising as a result of your use of this Website.

Pricing & Availability
Prices and availability of all of our products and services advertised on this website are subject to change at any time.
Whilst we try to ensure that all details, descriptions & prices which appear on this website are correct, errors may occur. If we discover an error in price of any goods you have ordered we will contact you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.
All prices are listed in GBP (UK sterling) including Value Added Tax but excluding all other taxes and other duties due. This will be charged at the rate or rates applicable at the date of confirmation of the order. The Value Added Tax (VAT) will not apply to deliveries made to non-EEC countries.

Delivery charges are not included in the price of the goods. All delivery charges will be calculated on the total weight of the goods sent. This will be confirmed when we send you the email to confirm your order.

Whilst we take all the necessary steps to keep the information on this website up to date, the content is provided by way of information only and will need to be confirmed at time of enquiry. In the event of any discrepancy, it is the latter, which shall prevail. The information and materials contained on our website are provided without guarantee.
Khia London reserves the right, at any given time, to remove a product or service.
In the unlikely event that an order placed by the customer is unavailable or damaged, we reserve the right to give the customer a full refund. In this situation the customer will be notified by e-mail/phone call.
We reserve the right to refuse or cut a minimum quantity of any item from our website at any time during a transaction.
We reserve the right to refuse an order if we suspect any fraudulent activity.

Custom Duties & Taxes – International Customers only
The Customer shall pay us for the Service in full and shall pay all applicable VAT and other taxes imposed on charges for services made under the agreement. If your destination is outside of the EU, you will be liable for all import duties, customs, and local sales taxes levied by the country you are shipping to; therefore payment will be required by customs to release your order. We recommend that you investigate potential charges before placing your order, as different countries have variable procedures. We will not take responsibility for any charges, fees or duties and not accept refunds relating to this.

Sale/Promotions
All goods sold during a sale/promotion are subject to this period only. Due to the high volume of sales during sale/promotional periods it may take longer than usual to receive your order. Please note that sale times run according to GMT time zone.

Orders & Deliveries
When placing an order, we will send you an email confirming receipt of your wish list, we will aim to confirm your order within 3-5 working days detailing what items are available and the delivery cost.
Delivery and shipping rates are subject to change at any time. We strive to reach dispatch deadlines as quoted on our Delivery Information page. Once an order has been dispatched we cannot take responsibility for a delay in shipment. This responsibility falls on the selected courier, which will be made known to you by e-mail.
We aim to get your parcels delivered to you within the time stated on our website however at times there may be delays which are beyond our control caused by our approved third parties and suppliers.
Ownership of the Product(s) you order shall pass in accordance with these Terms of Sale, in the United Kingdom (where the contract for the sale of Product is concluded). The ownership of the Products ordered will pass to you the moment we dispatch the Products to you (provided that you have made full payment of the Order price plus delivery charges and any other charges payable under these Terms of Sale, as applicable). You therefore need to comply with all applicable laws, regulations, and rules of the country into which you import the Product(s).

Refunds
It is not possible to return or exchange bespoke outfits that have been ordered and created to your specification. This does not affect your statutory rights. All other goods from UK customers only may be returned for refund within 14 days of receipt if in perfect re-saleable condition. On the occasion where a refund is accepted, the returned item/s must be sent back to us at your cost & will not be refunded until the item/s are returned to us and have passed quality control. On this occasion, we shall provide you with a full refund of the price within 14 days or as agreed otherwise. Unfortunately, as all fabrics & trimmings are cut to your individual specification, they cannot be returned (exceptions apply).
If you believe your item is damaged, please contact customer service here: info@khialondon.com

Cookies
There will be the use of cookies on our website. These are pieces of information that are transferred automatically from a website to a user’s computer for record keeping purposes. These devices enable us to collect valuable marketing information which in turn allow us to monitor which parts of our website are most popular. Therefore enabling us to continually improve on the goods and services we provide. (Further information concerning your rights about your personal data can be viewed in our Privacy Statement).
We may wish to monitor your use of the Khia London website for the purpose of identifying which products and/or services may be of interest to you and therefore informing you of such promotions and inventory changes.

To unsubscribe from Khia London, please email info@khialondon.com.

Contact Details:
Telephone Number: +44 (0) 731 162 6492
Email : info@khialondon.com